Konica Minolta business solutions customer service training plan Coursework

Konica Minolta business solutions customer service training plan - Coursework Example The assessment will help in; Organizational analysis examines the areas where training is required and the explicit conditions under which the training will be conducted (Altschuld & Kumar, 2010). It will identify abilities, skills, and knowledge that employees will need for the future in order to meet the organization’s goal of providing substantial services to its loyal customers while helping health care, legal, and educational customers to embrace rapid information movement, reduce costs, improve quality, and enhance security. HR data will be analyzed to indicate areas where introduction of training will boost performance. Tagged among these are departments with high absenteeism rates, high turnover, and poor performance (Noe,  2010). Changes in automation, technology or equipment will also need to be identified. After a thorough analysis, appropriate training will be developed. Moreover, the management will need to offer the required financial support in order to ensure the success of the assessm ent. Moreover, customer complaints and employee grievances will also be considered in order to effectively cover the needs of the organization. Factors to be considered include labor pool, future skills need, and alterations in laws and conventions (Hawthorne, 2007). Individual analysis will target the employees of Konica Minolta Business Solutions and how they perform. Employees will be reviewed to reveal any deficiencies that will aid in the formulation of an effective and efficient training plan. Additionally, employees will also be interviewed (both casual and casual), surveyed, or tested to ascertain their training needs. Employees will be at liberty to indicate the various problems that they have and recommend possible solutions to the problems. Task study will begin with a comparison of employees’ knowledge and skills to

Find Wikipedia links related to Global economy Assignment

Find Wikipedia links related to Global economy - Assignment Example Therefore, this information needs to be enriched and updated. I have selected this as a Wikipedia search topic because it is an important element of the global economy. The growth of the world economy heavily relies on international trade, and I therefore find this aspect very important. In the modern globalized economy, the social and political impact of international trade cannot be underestimated. However, after reading the information on international trade on Wikipedia, little focus is given on key issues such as drivers of international trade, barriers and future prospects. In addition, the real impacts of international trade on various regions and countries are not fully highlighted. There is need to add more information on this topic focusing on the current drivers of international trade and the future prospects. As the world becomes a global village, economic globalization is a major driver of growth. Therefore, I have selected this topic since it directly affects our global economy. Wikipedia provides some information on the history and effects of economic globalization, but this information is not in detail. In particular, the impact of economic globalization on various regions and continents is not given. There is need to add more information on the past and emerging trends of economic globalization and their